Privacy Policy

Last Updated: August 24, 2026

Superior Cleaning Solutions LLC (“Superior Cleaning Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, request services, submit forms, schedule appointments, communicate with us, or otherwise interact with Superior Cleaning Solutions.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Address and service location information
Email address
Mobile phone number and other telephone numbers
Service requests and appointment information
Property information
Estimates, invoices, and payment-related information
Communications with our team
Photos or information related to requested services
Information submitted through website forms

We may also collect limited technical information when you visit our website, including browser type, device information, IP address, pages visited, and general website usage information.

How We Use Your Information

We may use information collected to:

Respond to service requests and inquiries
Provide estimates and quotes
Schedule and manage appointments
Send appointment confirmations, reminders, and arrival updates
Provide customer support
Send estimates, invoices, receipts, and service-related communications
Process payments
Request customer reviews and feedback
Improve our website and services
Maintain business records
Prevent fraud or unauthorized activity
Send marketing communications when legally permitted and when required consent has been provided
SMS/Text Messaging Privacy

Superior Cleaning Solutions may collect mobile phone numbers and SMS consent information when customers:

Submit a website service request form
Request an estimate
Schedule a service
Communicate with our team
Choose to receive text message communications

By providing your mobile phone number and selecting the SMS consent checkbox on our website forms, you agree to receive text messages from Superior Cleaning Solutions regarding your services and communications.

SMS messages may include:

Appointment confirmations
Appointment reminders
Scheduling updates
Arrival notifications
Estimate notifications
Invoice and payment notifications
Customer support messages
Review requests
Follow-up communications
Occasional promotional messages

Mobile phone numbers, SMS opt-in data, and text messaging consent information will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent information is not provided to advertising platforms or used for unrelated marketing activities.

We may use trusted technology providers and communication providers to send messages on our behalf. These providers may process information only as necessary to provide messaging services and are not permitted to use your mobile information or SMS consent information for their own marketing purposes.

Message frequency varies depending on customer activity and service needs.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP.

For assistance, reply HELP or contact Superior Cleaning Solutions through our website.

SMS consent is not a condition of purchasing goods or services.

How We Share Information

Superior Cleaning Solutions does not sell personal information.

We may share information only when necessary to operate our business, including with:

Website hosting providers
Customer relationship management systems
Scheduling and communication providers
Payment processors
Accounting providers
Data storage providers
Service professionals involved in completing requested work

These providers are authorized to use personal information only to perform services for Superior Cleaning Solutions.

We do not share mobile phone numbers, SMS opt-in information, or text messaging consent information with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when required by law, legal process, court order, or to protect our customers, employees, property, or legal rights.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and measure advertising performance.

You may control cookies through your browser settings.

Analytics and Advertising

We may use analytics tools and advertising services to understand website traffic and improve our marketing.

These services may collect technical information through cookies or similar technologies.

SMS consent information and mobile phone numbers are not shared with advertising platforms for marketing purposes.

Payment Information

Payments may be processed through third-party payment providers. Superior Cleaning Solutions does not generally store complete payment card information.

Payment providers maintain their own privacy and security practices.

Data Security

We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or alteration.

However, no electronic system can be guaranteed to be completely secure.

Data Retention

We retain information as reasonably necessary to:

Provide requested services
Maintain customer records
Meet legal and accounting requirements
Resolve disputes
Protect our business interests
Your Choices

You may request updates or corrections to your personal information by contacting us.

You may unsubscribe from promotional emails using the instructions provided in those communications.

For SMS communications, reply STOP at any time to unsubscribe.

Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.

External Links

Our website may contain links to third-party websites. Superior Cleaning Solutions is not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Superior Cleaning Solutions LLC
9200 Howard Avenue
Fort Howard, MD 21052

Website: https://wearesuperiorclean.com